CARE & MAINTENANCE

 

CARING FOR YOUR WOOD FLOORS
In order to maximize the performance and sustain the beauty of your new wood flooring, we recommend the following maintenance and care:

 

 

Cleaning
We recommend cleaning your floors with the following:


• Swiffers (damp or dry)
• Sponge mop (damp) with 1/4 cup white vinegar per gallon of water 

 

We DO NOT recommend using the following:


• Cleaning or polishing agents such as wood oil (e.g. Murphy's), Pleen, Mop & Glow or Pledge 

     Scratches
• To prevent scratches to your new floors, we recommend that you use glide protectors under your              furniture
• To ensure your family's safety, we recommend that you use non-skid backing under your rugs.

Installation

Pre-installation Steps

 

PREPARATION 

Preparation for installation work should begin 2-3 days before work is scheduled to commence. In order for our flooring team to deliver the best service to you, we kindly ask that you observe the following guidelines:

 

Preparation for installation work
If you choose to prepare the sub-floor yourself, please:


• Remove all tack strips and staples
• Remove and dispose of old carpeting/flooring - we cannot dispose of it 
• Remove all other debris 
• Remove all furniture and items hanging on walls Appliances 
• Removal of dishwasher is at the owner's discretion 
• Removal of stove and refrigerator is required Electronic equipment 
• Please remove all computer hardware and software, stereo equipment, speakers and electronic      equipment from the work area 
• Please remove all compact discs (CDs), records (LPs), videotapes and video discs (DVDs) from

   the work area.    

INSTALLATION
We always strive to perform efficiently and safely. When our flooring team is working on your premises we kindly ask for your assistance with the following.

For your family's safety, please:


• Keep children away from work area
• Keep pets away from work area Cutting of wood
• We will cut wood outdoors whenever possible Trim/ baseboard - removal and re-installation
• We remove and replace trim to the best of our ability. However, due to the aging and wear and        tear of trim, we are not responsible for cracked or broken trim.   

Refinishing

 

PREPARATION

Preparation for installation or re-finishing work should begin 2-3 days before work is scheduled to commence. We kindly ask that you observe the following guidelines: 

 

Preparation for re-finishing work

In order for our flooring team to deliver the best service to you, please:


• Remove all furniture, area rugs, plants, wall hangings, curtains/drapes
• Remove all debris
• Remove all items from closets Seal all kitchen cabinets with plastic and blue painters tape.

 

Note: We will seal off doorways whenever possible

 

      Appliances

       • Removal of dishwasher is at the owner's discretion
       • Removal of stove and refrigerator is required

   Electronic equipment
• Please remove ALL computer hardware and software, stereo equipment, speakers and electronic      equipment from the work area
• Please remove ALL compact discs (CDs), records (LPs), videotapes and video discs (DVDs) from      the work area.

 

FINISHING - TYPICAL SCHEDULE 
Each flooring job we do is unique. However, the following schedule is one you can typically expect for a wood flooring installation or re-finishing:

 

 

 

 

 

Note:


• For oil-based polyurethane, drying time between coats is approximately 5 - 6 hours
• For water-based /acrylic, drying time between coats is approximately 2 hours
• Families with small children or pregnant women should make alternative accommodations,                especially when stain or polyurethane work is scheduled
• Power required for refinishing equipment is 220 volts on a 30-amp circuit. Please ensure we have      access to one of the following: a clothes dryer or stove outlet, or directly from the circuit breaker      panel
• Homes with white baseboard trim can expect to do some touch up painting work as the edger rises    along the baseboard trim.

POST-REFINISHING
We understand that you are anxious to resume your normal schedule and resume use of your wood floor. However, considering the investment you have made in your wood flooring, and to ensure the best performance from your new floor, we suggest the following post-installation schedule:

 

 

 

Tips
Clean up is best accomplished by vacuuming, not wiping floors
Dry Swiffer works well to clean dust off walls We recommend that, for families with dogs:

 

• The dogs stay off floors for 7 days to ensure that floors will properly cure
• Have the dog's nails trimmed

• All furniture should be picked up and placed into position. Do not slide furniture into position, even    with rugs or towels underneath.